Find answers to common questions about our PDF tools and services.
Absolutely! All file processing happens directly in your browser - we never upload your files to our servers. This means your documents never leave your computer, ensuring maximum privacy and security.
No, we don't store any of your files. All processing is done locally in your browser, and your files are automatically deleted from memory as soon as you close the tab or complete your operation.
Processing time depends on file size and your device's performance. Most operations complete in seconds, but very large files (100+ pages) may take a minute or two. All processing happens in your browser, so your internet speed doesn't affect processing time.
Our tools require a modern browser with JavaScript enabled. If you're having issues, try:
Yes! All our PDF tools are completely free to use with no hidden charges. We don't require registration or impose watermarks on your documents. Our service is supported by optional donations from happy users.
There are no limits! You can process as many files as you need. We don't track usage or impose daily quotas. The only limitations are your device's memory and browser capabilities for very large files.
Our website is fully mobile-friendly and works in any smartphone browser. While we don't currently offer dedicated apps, you can add PDFMylove to your home screen for app-like access:
For technical support or questions, please visit our Contact page. We read every message and aim to respond within 24 hours. For urgent issues, please include "URGENT" in your subject line.
We welcome feature suggestions! Please use our Contact form and select "Feature Request" as the subject. Describe what you'd like to see and how you'd use it. Popular requests often get prioritized for development.
If your file isn't downloading automatically, try these solutions:
Can't find what you're looking for? Our support team is ready to help with any questions about our PDF tools.
Contact Support